Dog GPS Tracker FAQs

• Do I really need a GPS tracker for my dog?

  If your dog runs off, slips out, or explores off-leash, a Dog GPS Tracker shows their real-time location instantly. Unlike Bluetooth trackers with limited range, it uses cellular networks to track your dog over long distances, giving you reliable visibility and peace of mind wherever they go.

• How is this tracking collar different from Bluetooth trackers?

  Bluetooth trackers rely on nearby devices and have limited range. This Dog GPS Tracker uses LTE and GPS, giving you true real-time tracking, even if your dog is far away.

• Does this GPS dog tracker require Wi-Fi to work?

  No. This GPS dog tracker does not rely on Wi-Fi to function. It uses GPS satellites and LTE cellular networks to provide live location tracking, so you can locate your dog even when they are far from home.

• How accurate is the tracking?

  The Dog GPS Tracker uses GPS, Wi-Fi, and cellular networks including AT&T, T-Mobile, and Verizon to provide highly accurate location tracking depending on conditions.

• How often does the location update?

  Location updates occur in near real time. Depending on your settings, the tracker can refresh your dog’s live location every few seconds, giving you accurate and up-to-date tracking when it matters most.

• What happens if my dog goes out of coverage?

  If your dog temporarily loses cellular connection, such as in a remote area, the device will store location history and update once it reconnects. In most areas, coverage is strong thanks to nationwide LTE networks.

• What if my dog gets lost?

  With this GPS dog collar, you’ll be able to:

  • See their live location in real time
  • Receive escape alerts
  • Navigate directly to them

  This dramatically increases your chances of recovering a lost dog quickly.

• Can I talk to my dog using this GPS dog tracker?

  Yes! The two-way voice communication allows you to speak to your dog and hear sounds from their surroundings. This feature helps ease your dog's anxiety when you're away and strengthens your bond.

• What kind of charger does it use?

  The Dog GPS Tracker uses magnetic charging, so you don’t plug a cable directly into the device. Instead, magnets align the tracker with a charging pad, transferring power wirelessly through electromagnetic induction. This makes charging quick, simple, and helps reduce wear on ports.

• What are the specs of this Dog GPS Tracker?

  • The Dog GPS Tracker is compact and lightweight at 3.5 × 0.9 inches (8.8 × 2.3 cm) and just 1.3 oz (37 g), making it comfortable for everyday wear.
  • The 600 mAh battery is designed to last up to 5 days on standby and charges via magnetic wireless charging.
  • The device is IP67 rated, meaning it is both dustproof and water-resistant, so it can handle rain, splashes, and outdoor use.
  • It supports cellular connectivity in over 200 countries across 390+ carriers and is suitable for dogs (and also cats or other pets) weighing 7.7 lbs (3.5 kg) or more.

• What is the activity tracking feature?

  This Dog GPS Tracker uses activity tracking and behavior insights to monitor your dog's activity levels and behavior patterns over time. If there are significant changes, such as a sudden decrease in movement, the system sends alerts to notify dog owners about potential health issues.

• How long does the battery last?

  This Dog GPS Tracker is equipped with a long-lasting battery designed to last 5 days on standby. The 600 mAh battery supports extended use, but battery life may vary based on usage and settings.

• Is there a warranty in case the dog tracking device glitches or stops working?

  If your Dog GPS Tracker isn’t working as expected, you’re covered by our 30-day return guarantee starting from the date of delivery. During this period, you can request a refund if the device is eligible. You can also contact our Support Center for help with troubleshooting or technical issues. For more, read our return policy.

• Does it work with iPhone and Android?

  Yes, the app works on both iOS and Android devices, so you can track your dog from almost any smartphone.

• Will I need a subscription plan?

  Yes. After the initial $19.99 fee, a small monthly subscription fee ($9) covers cellular connectivity and enables live tracking, location updates, and alerts.

• Is this better than a GPS dog collar with no subscription?

  GPS trackers without a subscription typically lack cellular connectivity, which limits their range. This device uses LTE networks, allowing for real-time tracking over long distances, which requires a small monthly subscription fee.

• Is this GPS tracker suitable for cats and other pets?

  Yes, the GPS pet tracker is designed for dogs, cats, and other pets weighing 7.7 lbs (3.5 kg) or more. Its lightweight and ergonomic design ensures comfort for your pet, whether they're indoors or outdoors.

  This makes the device also a highly effective Cat GPS Tracker, helping you keep track of curious or roaming cats with real-time location updates.